ZeroNorth, a Maersk Tankers spin-off, is on a mission to decarbonize shipping through technology. As the company grew rapidly across global offices, its IT team realized that existing tools and processes could no longer keep pace. They needed a more scalable approach to managing devices and costs. By moving IT lifecycle management to Velory, ZeroNorth strengthened control, improved efficiency, and delivered a seamless IT experience worldwide.
The Challenge: Supporting rapid growth and global workforce
As ZeroNorth expanded rapidly across continents, the IT team found themselves at a crossroads. They had been managing well, but the tools and processes that worked in the early days were no longer keeping pace with global growth. What once felt manageable in spreadsheets and siloed systems quickly turned into a source of inefficiency, extra cost, and frustration for employees.
Operational inefficiency became a daily reality
Spreadsheets could track devices when the team was small, but as headcount grew it became harder to maintain control. Multiple disconnected systems added another layer of complexity: MDMs, HR platforms, and directory tools all ran in parallel, making onboarding slow and compliance harder to manage. To make matters worse, every office developed slightly different ways of working, creating inconsistency and adding overhead for IT.
Financial unpredictability added another layer of pressure
Ad-hoc equipment purchases were a natural way to keep up with fast growth, but they made spend unpredictable and almost impossible to forecast. Without automated reminders, returns and renewals sometimes slipped through the cracks, reducing asset value and adding unexpected costs. And with no single view of IT spend across locations, the team struggled to plan long-term or get a clear picture of what IT actually cost.
Together, these challenges didn’t point to failure, but to growth outpacing the tools in place. To continue scaling successfully, ZeroNorth’s IT team knew they needed a new approach - one that could deliver both operational efficiency and financial control.
“Before Velory, tracking was a nightmare. Everything was scattered, and devices could simply disappear on a monthly basis.”
- Søren Jørgensen, Global IT Manager, ZeroNorth
The Solution: One platform, zero blind spots
Faced with growing complexity, ZeroNorth’s IT team made a strategic choice: to replace scattered processes with a single, scalable platform. By selecting Velory, they gained a way to unify and automate IT lifecycle management across all offices. The shift wasn’t just about solving today’s pains - it gave the team a future-proof foundation to support continued global growth.
Operational efficiency improved dramatically
Instead of chasing spreadsheets and reconciling siloed systems, the IT team now had full asset visibility in one place. Every device was tracked automatically, ensuring nothing slipped through the cracks. Onboarding and offboarding became seamless, with workflows connected directly to HR and identity systems so new hires were equipped from day one and departing employees’ devices were recovered without hassle. Even employees themselves benefitted: through Velory’s self-service, they could order approved devices within policy, boosting satisfaction while reducing IT’s day-to-day workload.
Financial control became the new standard
With end-of-life automation, devices were no longer lost or forgotten - buyouts and returns were handled directly in the platform, capturing residual value that previously went to waste. And with one shared view of devices and costs, the business could move from guesswork to accurate budgets and predictable forecasts.
By consolidating everything into one platform, ZeroNorth not only reduced manual work but also gained the transparency and consistency needed to keep scaling without adding unnecessary complexity.
“Everything is captured - nothing is lost. Velory has made device tracking effortless.”
- Søren Jørgensen, Global IT Manager, ZeroNorth
The Result: Leaner IT, happier employees
The shift to Velory quickly delivered measurable impact. What had once been a tangle of spreadsheets, manual tasks, and unpredictable costs was replaced with streamlined workflows and full visibility. ZeroNorth’s IT foundation now scales alongside the business, cutting wasted effort while giving employees a smoother, more empowering experience.
Efficiency gains freed up valuable time
Instead of juggling disconnected systems, the IT workload was reduced by 33 % - allowing the team to keep up with global growth without adding extra resources.
Employees noticed the difference immediately
With access to the hardware they want, when they need it, satisfaction scores rose to 98/100 - proof that a self-service model can boost both productivity and morale.
Financial and operational risks were reduced
Devices no longer slipped through the cracks. Buyouts and returns were tracked end-to-end, ensuring zero lost devices and capturing value that previously would have been written off.
By unifying IT lifecycle management into a single platform, Velory gave ZeroNorth exactly what it needed: a leaner IT operation, happier employees, and predictable costs that support confident growth.
About ZeroNorth
Industry: Maritime Tech
Region: Global (HQ in Denmark)
Size: 600+
Integrations: Dustin, HiBob, Google Workspace, Hexnode, 3StepIT, Stripe
Favourite Velory Features: Asset Management, MDM integration, Self-Service store, HR integration
